Shipping policy

🚚 Shipping Policy — The Triple Moon

Processing Time

Orders are typically dispatched within 1–3 working days (excluding weekends and holidays).
During busy periods, new stock arrivals, or special promotions, processing times may be slightly longer — thank you for your patience and understanding ✨

Shipping Rates

• UK Orders under £50: £5.99 flat rate shipping.

• UK Orders £50 and over: Free standard delivery — our thank-you for supporting small business 💜

Delivery Time

Most UK orders arrive within 2–5 working days once dispatched.
We ship via trusted carriers such as Royal Mail or Evri, depending on parcel size and destination.

Tracking

Once your order has been dispatched, you’ll receive an email with your tracking details (where applicable).

Lost or Delayed Parcels

If your order hasn’t arrived within 10 working days of dispatch, please contact support@thetriplemoon.store with your order number.
We’ll help track it down or arrange a suitable resolution.

International Orders

International shipping fees may vary depending on country and customs (which you will be liable for). Please check your countries policy before ordering.